Interviewer: So Ken, do insurance companies take care of all the expenses? How does that work?
Ken Gerber: Well, the insurance company may tell you they’re going to take care of all the expenses, but remember, it’s their job to save themselves money. So they will look at things, and they will pick and choose what they want to pay for. It’s my job to go through and make sure that they pay for everything they’re supposed to pay for: lost wages, medical bills, pain and suffering…that’s where I come in.